Hiring a domestic helper is a big decision that can greatly impact your household’s efficiency and harmony. To find the right fit, it’s essential to ask thoughtful questions during the interview process. This not only ensures the helper meets your needs but also helps establish clear expectations from the start.
Here are the top 10 questions to ask before hiring a domestic helper to make the process smoother and more effective.
1. Do You Have Previous Work Experience in Singapore or abroad?
Experience matters. A helper familiar with household routines, local culture, or specific responsibilities like childcare or elderly care will adapt more quickly to your household’s needs. Ask for details about their previous roles, duration, and responsibilities.
2. Are You Comfortable Cooking the Dishes We Prefer?
Cooking is a common responsibility for many helpers. Whether your family enjoys specific cuisines or has dietary restrictions, ask if they can prepare these meals or are willing to learn. You might want to test their knowledge of common dishes or ask about their experience with meal planning.
3. How Do You Manage Household Chores?
A systematic approach to cleaning, laundry, and other tasks can make a big difference in maintaining an organized home. Ask how they prioritize and manage daily responsibilities, ensuring they can handle the workload effectively.
4. Do You Have Experience Taking Care of Children or the Elderly?
If your helper will be responsible for family members, such as young children or elderly parents, inquire about their experience in similar roles. Specific questions like how they handle bedtime routines, feeding, or mobility assistance will give you insight into their capabilities.
5. What Languages Can You Speak and Understand?
Good communication is key to a smooth relationship. Check whether the helper speaks languages you’re comfortable with, such as English, Mandarin, or Malay, to minimize misunderstandings and ensure clear instructions.
6. How Do You Handle Feedback and Instructions?
Every household has its own way of doing things. It’s essential to know if the helper is open to feedback and willing to adjust to your family’s preferences. Ask for examples of how they’ve responded to instructions or corrections in the past.
7. Are You Comfortable with the Household’s Schedule?
Daily routines differ from family to family. Some households may require early mornings, while others might need late-night support. Clearly outline your expectations and ensure the helper is willing to adapt to your schedule.
8. What Are Your Expectations for Rest Days and Work Arrangements?
Rest days are an important aspect of the helper’s well-being and are mandated by Singapore’s Ministry of Manpower (MOM). Discuss your preferred arrangement, whether it’s a weekly rest day or compensation for additional work, to align expectations early on.
9. How Do You Handle Stress or Unexpected Situations?
A good helper should be able to manage emergencies or high-pressure situations. Ask how they’ve handled such challenges in the past, such as managing household issues, dealing with illnesses, or responding to accidents.
10. What Are Your Long-Term Goals as a Domestic Helper?
Understanding your helper’s motivations and aspirations can help foster a positive working relationship. A helper with long-term goals often brings more dedication and commitment to their role.
Tips for Conducting the Interview
- Prepare a list of tasks specific to your household and ask how they would handle them.
- Observe their attitude, communication skills, and confidence during the conversation.
- Where possible, include a trial task, like preparing a simple dish or organizing an area, to evaluate practical skills.
Conclusion
Hiring the right domestic helper requires thoughtful preparation and open communication. By asking these 10 questions, you’ll gain valuable insights into the helper’s experience, capabilities, and compatibility with your household.
For expert assistance in finding the ideal domestic helper, contact EELIT AGENCY. We’re here to make the hiring process smooth and worry-free for your family.