In Singapore, domestic helpers are a vital part of many households. They support families, care for children, and help elderly parents, yet too often, their struggles remain unheard. A recent viral story changed that.

One maid shared how her employer forbade her from cooking her own meals, even with groceries she paid for herself. The reason? To “save gas.” This simple but shocking detail sparked outrage across Singapore, as thousands of netizens reacted to the unfair treatment.

This story isn’t just about one employer. It’s a reminder to all of us: how we treat our helpers reflects who we are as a society.

The Viral Story That Shocked Singapore

The maid revealed that her employer controlled not only her meals but even her basic necessities like toilet paper. The revelation struck a chord because food is a basic human need.

Online, many Singaporeans labeled the employer “hyper-calculative,” with some even calling such behavior “a special kind of cruelty.” The story quickly gained traction, with other helpers coming forward to share similar experiences of employers micromanaging their meals or cutting corners in ways that stripped away dignity.

MOM Rules: What Employers Must Provide

Beyond the moral outrage, this incident highlights an important truth: employers have legal obligations under the Ministry of Manpower (MOM).

Every employer must:

  • Provide adequate food (typically three meals a day or a fair food allowance).
  • Offer acceptable accommodation and basic amenities.
  • Ensure weekly rest days and proper medical coverage.

Failing to provide these isn’t just inconsiderate, it can breach MOM work permit conditions and lead to penalties.

What Employers Can Learn

This story serves as a powerful lesson. Here are key takeaways for employers:

  1. Provide With Empathy: Food and rest aren’t luxuries; they’re necessities. Treat them as non-negotiables.
  2. Respect Cultural Differences: Helpers may have specific diets or traditions. Being flexible builds trust.
  3. Communicate Openly: If budget is a concern, discuss allowances instead of imposing restrictions.
  4. Show Appreciation: A simple thank you, fair treatment, and kindness go a long way in building loyalty.

Building Happier Homes with the Right Agency

At EELIT Agency, we’ve seen the difference kindness makes. Families who treat their helpers with fairness and respect enjoy smoother, happier households. Our role is not only to connect employers with helpers but also to guide both sides on building mutual trust.

Stories like this remind us that a domestic helper isn’t just “staff”, she’s a person who deserves dignity, respect, and care.

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👉 If you want to hire a helper in Singapore the right way, with guidance and support every step of the journey, contact EELIT Agency today.