STRINGENT FILTERING PROCESS

+ MDW ORIENTATION & TRAINING

WE DO MUCH MORE

FROM BED BUGS CHECK TO HEAD LICE CONTROL

THE RIGHT MAID AGENCY

WITH THE RIGHT HELPER CAN PROVIDE YOU AN ADDITIONAL 24 HOURS A DAY

LOOKING FOR AN INTERIM HELPER?

MANDATORY REST DAY FOR MDWs? WE GOT YOU COVERED.

FRIENDS OF EELIT

GET SPECIAL PRIVILEGES FROM US BECAUSE FRIENDS MATTER!

Searching for your
ideal Helper?

In addition to managing all the necessary paperwork and formalities, we offer replacement option if you find your hired worker unsuitable. Furthermore, we offer counseling services to support and address any issues that may arise with your MDW.

Searching for your
ideal Employer?

Let us take the lead in helping you find your ideal employer by building your profile with us. Simply register and showcase your credentials, allowing prospective employers to interview you and discover the perfect match for your skills and preferences.

Don’t just hear it from us, hear it from our customers!

Frequently Asked Question

What should you do if your Helper borrows money from Loan Sharks?
In the event that you discover your MDW’s involvement in loan sharks borrowings, it is important to remain calm and remember that you are not responsible for any loans taken by your MDW. If you experience harassment at your doorstep or receive threatening phone calls or text messages, take the following steps: (i) Notify the police through the emergency hotline “999” or via i-Witness, and contact the National Crime Prevention Council’s X-Ah Long hotline at 1800-924-5564; (ii) Report the number as “Spam” and utilize spam filter applications to block the number and prevent further communication. Read more here.
What should you do if your Helper ran away?
In the event that your Migrant Domestic Worker (MDW) goes missing, it is important to stay calm and contact your agent immediately. There is a possibility that your helper has sought assistance from the agent. If your MDW is not with the agent, it is recommended to check if she has gone to her country’s embassy in Singapore, sought refuge at MDW shelters such as CDE or HOME, or approached the Ministry of Manpower (MOM) for further assistance. Taking these steps will help in locating and ensuring the well-being of your missing MDW. Read more here.
I suspect my Helper is stealing, what should I do?
If you suspect something is missing, it is advisable to check with your family members first to determine if anyone may have taken the money or item before jumping to conclusions and accusing your helper. Additionally, consider altering your routine or coming home at different times to potentially catch any suspicious activities in the act. This approach promotes fair assessment and minimizes misunderstandings, ensuring a more accurate understanding of the situation. Read more here.
My Helper is pregnant, what should I do?
In Singapore, the situation regarding pregnant helpers is straightforward. Unless they are married to a Singapore citizen or permanent resident, their Work Permit is cancelled, and they are required to be deported for breaching their contract. It is the employer’s responsibility to purchase a ticket for the helper to return home. While it is unfortunate that other considerations or options are not provided, this is mandated by the law. Employers who fail to comply with this requirement risk forfeiting the $5,000 security deposit held by the ministry. Read more here.
My Helper wants to end her employment contract without serving notice. What should I do?

In the event that your MDW wishes to terminate her employment contract without fulfilling the notice period and is unable to pay the salary in lieu of notice, there are options to consider.

MOM encourages employers to demonstrate compassion and explore mutually agreed solutions, such as agreeing to a shorter notice period or waiving a portion of the salary in lieu of notice. It is important to approach the situation with understanding and work towards finding a resolution that is fair and reasonable for both parties involved.

Moonlighting Maids in Singapore: Risks, Consequences, and Prevention

Moonlighting among domestic helpers in Singapore is an ongoing issue, raising concerns for employers and authorities alike. Many maids seek additional income by working as part-time cleaners during their off days, but this practice is illegal under Singapore law....

Top 10 Questions to Ask Before Hiring a Domestic Helper in Singapore

Hiring a domestic helper is a big decision that can greatly impact your household’s efficiency and harmony. To find the right fit, it's essential to ask thoughtful questions during the interview process. This not only ensures the helper meets your needs but also helps...

EELIT Agency Honored with Established Business Award by Spirit of Enterprise 2024

EELIT Agency is thrilled to announce our recent recognition as the recipient of the Established Business Award at the prestigious 2024 Spirit of Enterprise (SOE) Awards! This honor underscores our commitment to supporting families in Singapore with...

Common Mistakes to Avoid When Hiring a Helper

Hiring a helper can be a game-changer for busy households in Singapore. However, the process involves more than just choosing someone with the right skills. Many families unknowingly make mistakes during the hiring process, leading to mismatches, misunderstandings,...

How to Create a Positive Working Relationship with Your Helper

Building a positive working relationship with your domestic helper can transform your household dynamics and foster a comfortable, supportive environment for everyone involved. In Singapore, where domestic helpers play an essential role in family life, maintaining a...

Creating a Cleaning Schedule That Works for You and Your Helper

Maintaining a clean, organized home is essential to family health and well-being, but without a plan, cleaning tasks can quickly pile up and become overwhelming. A well-thought-out cleaning schedule is not only a great way to keep your home in order but also ensures...

The Importance of Background Checks for Hiring Helpers in Singapore

Hiring a Helper, especially in a bustling country like Singapore, is a significant decision that impacts your family’s well-being and safety. While skills and experience are often prioritized, there’s one crucial step that cannot be overlooked: a thorough background...

EELIT AGENCY honored with “Business for Good” Award

We are excited to share that EELIT AGENCY has been honored with the prestigious Business for Good award by BRANDS FOR GOOD! This accolade recognises our unwavering commitment to integrating economic success with social and environmental responsibility. A Commitment to...

Ex-Sin or Ex-Abroad? Making the Right Choice for Your Household

When it comes to hiring a maid for your household in Singapore, one of the key decisions you’ll need to make is whether to hire an ex-Singapore (Ex-Sin) maid or an ex-abroad maid. Each option has its own set of advantages and challenges, and understanding these can...

There Are No Perfect Maids, Only Ideal Ones: A Singaporean Perspective on Finding the Right Helper

In Singapore, the search for a domestic helper can often feel like an endless quest. Employers meticulously review biodata after biodata, hoping that the next candidate will be better than the last. However, it’s important to remember that there are no perfect maids,...

Keen to start a Maid Agency business venture?

Our comprehensive and established methodology ensures the success of your maid agency business. We offer ongoing guidance, systems, and support to assist you in effectively running your agency and achieving your goals. With our proven approach, you can confidently navigate the challenges of the industry and thrive in your business endeavours.

Express Your Interest Here!