STRINGENT FILTERING PROCESS

+ MDW ORIENTATION & TRAINING

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WE DO MUCH MORE

FROM BED BUGS CHECK TO HEAD LICE CONTROL
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THE RIGHT MAID AGENCY

WITH THE RIGHT HELPER CAN PROVIDE YOU AN ADDITIONAL 24 HOURS A DAY
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LOOKING FOR AN INTERIM HELPER?

MANDATORY REST DAY FOR MDWs? WE GOT YOU COVERED.
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FRIENDS OF EELIT

GET SPECIAL PRIVILEGES FROM US BECAUSE FRIENDS MATTER!

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Searching for your
ideal Helper?

In addition to managing all the necessary paperwork and formalities, we offer replacement option if you find your hired worker unsuitable. Furthermore, we offer counseling services to support and address any issues that may arise with your MDW.

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Searching for your
ideal Employer?

Let us take the lead in helping you find your ideal employer by building your profile with us. Simply register and showcase your credentials, allowing prospective employers to interview you and discover the perfect match for your skills and preferences.

TAKE ME THERE

Don’t just hear it from us, hear it from our customers!

Frequently Asked Question

What should you do if your Helper borrows money from Loan Sharks?
In the event that you discover your MDW’s involvement in loan sharks borrowings, it is important to remain calm and remember that you are not responsible for any loans taken by your MDW. If you experience harassment at your doorstep or receive threatening phone calls or text messages, take the following steps: (i) Notify the police through the emergency hotline “999” or via i-Witness, and contact the National Crime Prevention Council’s X-Ah Long hotline at 1800-924-5564; (ii) Report the number as “Spam” and utilize spam filter applications to block the number and prevent further communication. Read more here.
What should you do if your Helper ran away?
In the event that your Migrant Domestic Worker (MDW) goes missing, it is important to stay calm and contact your agent immediately. There is a possibility that your helper has sought assistance from the agent. If your MDW is not with the agent, it is recommended to check if she has gone to her country’s embassy in Singapore, sought refuge at MDW shelters such as CDE or HOME, or approached the Ministry of Manpower (MOM) for further assistance. Taking these steps will help in locating and ensuring the well-being of your missing MDW. Read more here.
I suspect my Helper is stealing, what should I do?
If you suspect something is missing, it is advisable to check with your family members first to determine if anyone may have taken the money or item before jumping to conclusions and accusing your helper. Additionally, consider altering your routine or coming home at different times to potentially catch any suspicious activities in the act. This approach promotes fair assessment and minimizes misunderstandings, ensuring a more accurate understanding of the situation. Read more here.
My Helper is pregnant, what should I do?
In Singapore, the situation regarding pregnant helpers is straightforward. Unless they are married to a Singapore citizen or permanent resident, their Work Permit is cancelled, and they are required to be deported for breaching their contract. It is the employer’s responsibility to purchase a ticket for the helper to return home. While it is unfortunate that other considerations or options are not provided, this is mandated by the law. Employers who fail to comply with this requirement risk forfeiting the $5,000 security deposit held by the ministry. Read more here.
My Helper wants to end her employment contract without serving notice. What should I do?

In the event that your MDW wishes to terminate her employment contract without fulfilling the notice period and is unable to pay the salary in lieu of notice, there are options to consider.

MOM encourages employers to demonstrate compassion and explore mutually agreed solutions, such as agreeing to a shorter notice period or waiving a portion of the salary in lieu of notice. It is important to approach the situation with understanding and work towards finding a resolution that is fair and reasonable for both parties involved.

EELIT AGENCY honored with “Business for Good” Award

We are excited to share that EELIT AGENCY has been honored with the prestigious Business for Good award by BRANDS FOR GOOD! This accolade recognises our unwavering commitment to integrating economic success with social and environmental responsibility. A Commitment to...
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Ex-Sin or Ex-Abroad? Making the Right Choice for Your Household

When it comes to hiring a maid for your household in Singapore, one of the key decisions you’ll need to make is whether to hire an ex-Singapore (Ex-Sin) maid or an ex-abroad maid. Each option has its own set of advantages and challenges, and understanding these can...
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There Are No Perfect Maids, Only Ideal Ones: A Singaporean Perspective on Finding the Right Helper

In Singapore, the search for a domestic helper can often feel like an endless quest. Employers meticulously review biodata after biodata, hoping that the next candidate will be better than the last. However, it’s important to remember that there are no perfect maids,...
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Are Singaporeans Bad Employers?

In recent years, there has been a growing conversation around the treatment of domestic helpers in Singapore. As a maid agency deeply involved in this sector, we believe it is important to address this issue honestly and constructively. The question, "Are Singaporeans...
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Can helpers work as freelance during their off days?

In Singapore, the demand for domestic helpers is prevalent due to the busy lifestyles many families lead. However, with the rising trend of gig economy and freelance work, a question arises: Can helpers work as freelancers during their off days? Let's delve into this...
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Can Helpers Have Boyfriends in Singapore?

Navigating the rules and regulations surrounding the employment of Migrant Domestic Workers (MDWs) in Singapore can sometimes be confusing for employers. One common question that often arises is whether helpers are allowed to have boyfriends while working in...
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A Guide for Employers: What should I do if my Maid Stole Money from Me?

Discovering that your maid has stolen money from you can be a distressing experience. It's a situation that no employer wants to face, but unfortunately, it can happen. If you find yourself in this situation in Singapore, it's essential to know the appropriate steps...
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Can Your Helper Works in Two Houses?

Singapore is known for its strict regulations when it comes to work permits, especially for Migrant Domestic Workers (MDWs). One common question that arises among employers is whether a helper can work in two different houses. It's essential to understand the Ministry...
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Setting Clear Guidelines for Your Helper

Managing a household in Singapore can be challenging, especially when juggling work, family, and personal commitments. Hiring a helper can be a great solution to help you maintain a clean and organized home. However, to ensure a harmonious working relationship with...
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The Ultimate Guide to Hiring a Helper

Hiring a maid can be a game-changer for many households. Whether you're a busy professional, a parent juggling multiple responsibilities, or someone who just wants a cleaner home, a Helper can provide invaluable assistance. However, the process of hiring a Helper can...
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Keen to start a Maid Agency business venture?

Our comprehensive and established methodology ensures the success of your maid agency business. We offer ongoing guidance, systems, and support to assist you in effectively running your agency and achieving your goals. With our proven approach, you can confidently navigate the challenges of the industry and thrive in your business endeavours.

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