STRINGENT FILTERING PROCESS

+ MDW ORIENTATION & TRAINING

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WE DO MUCH MORE

FROM BED BUGS CHECK TO HEAD LICE CONTROL
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THE RIGHT MAID AGENCY

WITH THE RIGHT HELPER CAN PROVIDE YOU AN ADDITIONAL 24 HOURS A DAY
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LOOKING FOR AN INTERIM HELPER?

MANDATORY REST DAY FOR MDWs? WE GOT YOU COVERED.
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FRIENDS OF EELIT

GET SPECIAL PRIVILEGES FROM US BECAUSE FRIENDS MATTER!

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Searching for your
ideal Helper?

In addition to managing all the necessary paperwork and formalities, we offer replacement option if you find your hired worker unsuitable. Furthermore, we offer counseling services to support and address any issues that may arise with your MDW.

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Searching for your
ideal Employer?

Let us take the lead in helping you find your ideal employer by building your profile with us. Simply register and showcase your credentials, allowing prospective employers to interview you and discover the perfect match for your skills and preferences.

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Frequently Asked Question

What should you do if your Helper borrows money from Loan Sharks?
In the event that you discover your MDW’s involvement in loan sharks borrowings, it is important to remain calm and remember that you are not responsible for any loans taken by your MDW. If you experience harassment at your doorstep or receive threatening phone calls or text messages, take the following steps: (i) Notify the police through the emergency hotline “999” or via i-Witness, and contact the National Crime Prevention Council’s X-Ah Long hotline at 1800-924-5564; (ii) Report the number as “Spam” and utilize spam filter applications to block the number and prevent further communication. Read more here.
What should you do if your Helper ran away?
In the event that your Migrant Domestic Worker (MDW) goes missing, it is important to stay calm and contact your agent immediately. There is a possibility that your helper has sought assistance from the agent. If your MDW is not with the agent, it is recommended to check if she has gone to her country’s embassy in Singapore, sought refuge at MDW shelters such as CDE or HOME, or approached the Ministry of Manpower (MOM) for further assistance. Taking these steps will help in locating and ensuring the well-being of your missing MDW. Read more here.
I suspect my Helper is stealing, what should I do?
If you suspect something is missing, it is advisable to check with your family members first to determine if anyone may have taken the money or item before jumping to conclusions and accusing your helper. Additionally, consider altering your routine or coming home at different times to potentially catch any suspicious activities in the act. This approach promotes fair assessment and minimizes misunderstandings, ensuring a more accurate understanding of the situation. Read more here.
My Helper is pregnant, what should I do?
In Singapore, the situation regarding pregnant helpers is straightforward. Unless they are married to a Singapore citizen or permanent resident, their Work Permit is cancelled, and they are required to be deported for breaching their contract. It is the employer’s responsibility to purchase a ticket for the helper to return home. While it is unfortunate that other considerations or options are not provided, this is mandated by the law. Employers who fail to comply with this requirement risk forfeiting the $5,000 security deposit held by the ministry. Read more here.
My Helper wants to end her employment contract without serving notice. What should I do?

In the event that your MDW wishes to terminate her employment contract without fulfilling the notice period and is unable to pay the salary in lieu of notice, there are options to consider.

MOM encourages employers to demonstrate compassion and explore mutually agreed solutions, such as agreeing to a shorter notice period or waiving a portion of the salary in lieu of notice. It is important to approach the situation with understanding and work towards finding a resolution that is fair and reasonable for both parties involved.

Pregnant Helper Trouble? Here’s the Expert Way to Handle It Right

Pregnant Helper - Hiring a helper comes with its joys and challenges, but one of the most complicated and emotionally charged situations is discovering that your domestic worker is pregnant during her contract. While it's a sensitive topic, it's also one that every...
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Unbreakable Heart: How One Maid Rebuilt a Family’s Lost Love

In the quiet suburbs of Singapore, there lived a family that had almost forgotten how to love. The parents were once deeply in sync, but years of stress, work, and emotional distance turned their home into a silent routine. The children, two bright young souls,...
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Uplift Helpers: Make This Holiday Count With Simple Acts

Uplift Helpers - The holidays are a time for joy, togetherness, and reflection. But for many foreign domestic helpers in Singapore, this season can also be a time of quiet loneliness. Far from their families, working through festive days, they often find themselves...
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Happy Home Revealed: 7 Amazing Truths About Your Home Stronger

A happy home isn’t built with bricks and beams, it’s built with kindness, respect, and the small but powerful choices we make every day. For many families in Singapore, having a foreign domestic helper is part of what keeps the home running smoothly. But beyond the...
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Simple But Powerful: 10 Ways to Make Your Helper Smile

Ways to Make Your Helper Smile - Sometimes, the biggest impact comes from the smallest gestures. You don’t need grand rewards or expensive treats to show appreciation to your helper. A bit of kindness, a sprinkle of thoughtfulness, and a warm heart go a long way in...
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Find Reliable Helpers: EELIT’s Amazing Way to Connect Families with a Good Match

In today’s fast-paced world, finding reliable helpers for our home can be a daunting task. For busy families in Singapore, hiring a domestic helper is not just about convenience; it’s about ensuring peace of mind and maintaining a balanced lifestyle. At EELIT Agency,...
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Urgent Truth: Mistakes Families Make With Helpers That You Can Avoid

Mistakes Families Make with Helpers- Even families with the best intentions can make subtle mistakes with helpers—often without realizing it. Love and kindness alone aren’t always enough—awareness and respect are just as crucial. In Singapore, domestic helpers play a...
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The Hidden Love of Singapore’s Everyday Home Heroes

The Hidden Love of Singapore’s Everyday Home Heroes or so called Domestic helpers are more than just workers—they’re the silent strength behind countless Singaporean homes. From early mornings to late nights, they care for our children, cook our meals, and support our...
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Popular Interview Questions to Secure the Best Helper for Your Home

Finding the right domestic helper is crucial for ensuring a smooth and harmonious household. A well-structured interview can help you assess a candidate’s skills, personality, and reliability before making a hiring decision. Here are some of the most popular and...
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Important Domestic Helper Working Hours: What You Need to Know

Domestic helper play a crucial role in maintaining a well-managed home, but setting clear and fair working hours is essential for both employers and helpers. Understanding the guidelines and best practices can help foster a harmonious and productive working...
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Keen to start a Maid Agency business venture?

Our comprehensive and established methodology ensures the success of your maid agency business. We offer ongoing guidance, systems, and support to assist you in effectively running your agency and achieving your goals. With our proven approach, you can confidently navigate the challenges of the industry and thrive in your business endeavours.

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