More Questions?
Let us know what other questions you may have. We are happy to answer.We do our best to answer your questions within 48 hours okay! π
You may also re-browse our existing list of FAQs to find what you are looking for.
FREQUENTLY ASKED QUESTIONS
What are your rates?
- From SGD28 NETT per hour
β No Booking Fee β No Service Fee β No Agency Fee
β Minimum of 4 hours engagement per booking
β Surcharge of $15 applicable for weekend services per trip
β Surcharge of $15 applicable for Sentosa island per trip
What are your guarantees?
(a) complete the services with acceptable care and skill;
(b) take all necessary steps to avoid any loss and/or damage to the customerβs property;
(c) deliver the services in a manner, to the greatest extent possible, which gives the desired results as agreed by both Parties; and
(d) utilise the service duration booked effectively and efficiently.
Do I have to provide the cleaning materials?
Yes, will require owner to provide the cleaning equipment(s) and materials.
Do I have to be home when the Cleaner arrives?
Definitely yes on the first session in order to orientate the Cleaner around the house and to discuss your requirements. Subsequent sessions owner may choose to leave the Cleaner alone to complete the tasks.
Who are your Cleaners?
Our cleaners are full-time employees of our company. They have years of cleaning experience.
What are your cleaning hours?
Our cleaning hours:
DAILY from 9 A.M. till 10 P.M.