At first glance, direct hiring a helper on your own may seem like a very cost-saving option. However, you bear the risks of misfit skillset, Helper feeling home sick upon arrival, failed on-arrival medical examination, gets off-loaded at source country’s airport, replacement difficulty, as well as unfamiliarity with employment paperwork, just to name a few.
Should I Hire a Maid Through an Agency or Direct Hire?
When considering hiring a migrant domestic worker (MDW), many employers often weigh the choice between using a maid agency or opting for direct hiring. While direct hiring may initially appear to be a cost-saving option, it comes with several hidden risks and challenges. Let’s explore these options to help you make an informed decision.

The Risks of Direct Hiring
At first glance, directly hiring a helper on your own may seem like a budget-friendly choice. However, it involves numerous risks, including:
Complex Employment Paperwork: Handling employment documents and legal requirements can be overwhelming without professional support.
Misfit Skillset: Without proper screening, you may end up with a helper whose skills do not match your household’s needs.
Homesickness & Adjustment Issues: Helpers might struggle to adapt to their new environment, affecting their performance.
Medical Examination Failures: There’s a risk of the helper failing the on-arrival medical examination, which could lead to deportation.
Travel Complications: Your helper could be off-loaded at the source country’s airport, causing delays and additional costs.
Replacement Difficulties: If things don’t work out, finding a replacement can be time-consuming and costly.
One misstep in this process could mean restarting the hiring journey, wasting both time and money. Unlike direct hiring, using a licensed maid agency offers a hassle-free experience with added security, such as a 6-month replacement guarantee and free counselling services.
A Real Life Example: When Direct Hiring Goes Wrong
One of our clients shared their experience of direct hiring through an online portal. The low initial costs seemed appealing, but the process soon became a nightmare.
Unverified Biodata: The customer paid a small fee to access a database of helpers’ biodata, which lacked proper screening (Red Flag 1).
Time-Consuming Screening: The customer spent nearly a week manually shortlisting candidates—an effort typically handled by agencies (Red Flag 2).
Unrealistic Expectations: Many helpers had high expectations or were unresponsive (Red Flag 3).
Failed Onboarding: After arrival, the helper struggled with the workload and requested a transfer, forcing the customer to send her back home.
Had the employer used an agency, all these issues would have been managed professionally, and a replacement would have been provided without much hassle.

Why Choosing a Maid Agency is the Safer Option
When you choose a reputable maid agency like EELIT, you gain access to:
Risk Management: If issues arise, agencies provide support, including replacement guarantees and counselling services.
Thorough Screening: Agencies conduct stringent background checks to ensure the helper’s skills and credentials are genuine.
Time and Effort Savings: The agency shortlists candidates based on your specific requirements.

Conclusion: Make the Right Choice for Your Home
While direct hiring might seem like a way to save money, the potential pitfalls could lead to more significant expenses and stress. A trusted maid agency not only simplifies the process but also ensures the safety, legality, and success of bringing a helper into your home.
If you are considering hiring an MDW, think carefully about the best approach for your needs. For a smooth, safe, and professional experience, contact EELIT Agency today and find your perfect helper with peace of mind!
I had similar experience in direct hiring my Myanmar maid. She arrived pregnant and I cannot even transfer her to other employer. 😓